At this point, you have heard of social media and inbound marketing. Maybe you've experimented with Twitter and checked out your kids' Facebook profiles, and you can see the value for college students who want to make sure they're all at the same bar on Saturday night. But why does any of this matter to you or your business?
Social media and inbound marketing are increasingly important assets for businesses to get found by and engage with potential buyers on the web. Think about the way you find information about products and services – are you watching TV ads? Going through your junk mail? Or are you consulting a search engine or a friend? People have gotten better and better at ignoring marketing messages with DVRs, caller ID, and spam filters. Instead they visit Google and social networks for answers to their questions. The question for you is, will you be there to answer it?
Facebook is not an evil time-waster, a community just for younger generations, nor is it irrelevant for marketers – even B2B folks. Rather, Facebook is a tool for connecting people with those around them. And, as with any social media tool, marketers have an opportunity to use Facebook to expand their online footprint and directly engage with customers and prospects.